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Spring 2019 Classes for HVAC, Plumbing, and Electrical Contractors

Greetings!

My name is Ruth King. For the past 30+ years I have helped contractors like you increase sales, profits, and live the life you’ve always dreamed of.

I lead all of the classes described in this catalog. They are down to earth and practical. Everything I teach can be implemented immediately when your employees return to your company.

The classes are built on proven ideas that I have implemented with my clients since 1987 to help them be some of the most profitable contractors in the United States. The maintenance programs are year-long programs. It takes time to build the skills necessary to implement a thriving maintenance customer-base and make sure you retain the customers who join.

It’s safe to order. Your satisfaction is 100% guaranteed. Come to the first day of any class and if you feel that you did not get your money’s worth, we will cheerfully refund your money. No hassles.

And, if you have questions about any of the programs, call me at 770-729-8000 or on my personal cell phone - 678-296-4123.

Hurry! The discounted investment prices are good until December 3, 2018.

Classes are small to ensure personal attention and maximum discovery. Don’t get locked out of the program you want to attend.

I look forward to helping you be profitably busy.

Ruth King

Dispatchers Survival School
DISPATCH=STRESS

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Dispatchers have one of the most important jobs in your company. It is also one of the most stressful and difficult jobs to perform well. Every day dispatchers deal with temperamental technicians, irate customers who are hot or cold and want service yesterday...while juggling three telephone calls at the same time.

Many people burn out quickly and you are stuck with the daunting and expensive task of training another dispatcher.

Dispatcher's Survival School gives your dispatcher the tools he or she needs to succeed and endure in this fast paced, pressure cooker environment.

Practical, no-nonsense methods of dealing with customers, technicians, scheduling, and time management are learned in this two-day, intensive course.

  • ▶ Develop the tools necessary to improve your skills as a dispatcher
  • ▶ Make it easier to work with service technicians and get them to do the things you need them to do
  • ▶ Discover when to and how to get support from your service manager
  • ▶ Learn how to schedule and deal with the impossible day
  • ▶ Practice techniques that turn irate customers into satisfied customers
  • ▶ Encounter real life situations in a class room setting which gives you ways to handle them properly before you encounter them on the job
  • ▶ Practical suggestions that help increase your effectiveness and decrease your stress
  • ▶ Homework is assigned to reinforce what was learned in class

 

Here’s What Past Participants Have Said:

Jackie Nelson | Gainesville Mechanical in Gainesville, GA
"Class was wonderful. I learned a lot of helpful information and skills on how to deal with people. Thank you so much."
Leslie Robbins | Reliance Heating & Air in Nashville, TN
"Ruth is so understanding and honest. She helped me learn a lot."
Caryn Price | Capital City Mechanical in Atlanta, GA
"Thanks Ruth! Being new to dispatch in the HVAC field, this class has been extremely helpful. Love that the group is small and that you gave personalized attention."

What is the Agenda?

Day One
  1. Introduction. What you can expect from class.
  2. The Role of the Dispatcher
  3. Characteristics of a Good Dispatcher and what you can do to acquire these characteristics.
  4. Organizational Skills. What you can do to take advantage of the time that you have.
  5. Routing Service Technicians. Learn how to efficiently route service technicians so that you get the most calls in the least amount of travel time.
  6. The Service Manager is Your Support. Effective ways of working with your service manager to keep him informed and get his help when you need it.
  7. Motivating Your Service Technicians. Learn how to get the technicians to take the calls you need them to. Learn how to communicate with them in a way that they will understand based on their needs and values.
  8. Handling Service Technician Situations. Role play and discussion of how to deal with temperamental service technicians.
Day Two
  1. Dealing With "Normal" Customers. Handling routine day-to-day customer situations.
  2. Dealing with "Irate" Customers. How to turn irate customers into satisfied customers.
  3. Telephone techniques that work. Handling the telephone in the most efficient and pleasant manner.
  4. Shaking off a Bad Telephone or Radio Call. Ways to not let a bad call affect the next thing that you do.
  5. Scheduling. The ins and out of profitably scheduling your technicians.
  6. Customer Follow up. Keeping in touch with your customers to make sure that they are satisfied.
  7. Profitability Issues with the Service Technician and Customer. Role plays to handle situations likely to occur to ensure that you profitably take care of customers and technicians.
  8. Evaluation and Feed Back

 

When is Dispatcher's Survival School?

  • ▶ February 7-8, 2019 in Houston, Texas
  • ▶ March 12-13, 2019 in Fresno, California
  • ▶ April 2-3, 2019 in Atlanta, Georgia

Enroll today and save money.

Enrollment in class is $1,297. Special pricing of $997 per person is available until December 3, 2018. Save $300.

$100 for each additional person from the same company

ENROLL NOW

Service Manager's Survival School

Be the great service manager that service technicians brag about working for!!

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Making the transition from service technician to service manager is difficult...in fact, most people don't succeed and end up as a service technician again...at another company. Other companies hire an "experienced" service manager and find he can't manage your service department. This is very expensive in terms of morale, training costs, and continuity in a service department.

The irony is that most service technicians want to be service managers. Then why don't most succeed? Because the skills needed to be a successful service technician are not the same as those skills needed to be a successful service manager.

This-two day, information-packed class introduces you to new ways to approaching the management of your service department.

  • ▶ Develop the tools necessary to improve your skills and performance as a service manager
  • ▶ Make it easier to find, hire, and keep good service technicians
  • ▶ Discover how to operate a profitable service department. Learn to identify minor issues and resolve them before they become major crises
  • ▶ Learn how to deal with different personality styles
  • ▶ Practice potential hiring, evaluating, and firing situations you are likely to encounter so that you can learn the proper response before the actual situation occurs
  • ▶ Practice techniques that turn irate customers into satisfied customers
  • ▶ Encounter real life situations in a class room setting which gives you ways to handle them properly before you encounter them on the job

 

Here’s What Past Participants Have Said:

Those in attendance had between one month and twelve years experience as a service manager and managed between two and twenty-seven service technicians.

 

“Thank you for all the information you packed into my head. It was the only seminar I have ever attended that was everything and more than it said it would be. I came awaywith many ideas and solid facts.”
“I can appreciate the Service Manager’s School because it offers realistic issues and problems that is faced by today’s HVAC service managers. By role playing and the homework and daily class assignments it left me with a since of confidence that I can improve my service department both in profitability and in morale.”
“After 12 years in the HVAC business this was by far the most informative and best delivered training that I have received. This is information that I can take with me to work and immediately put to use to improve our service department and our company.”

What is the Agenda?

  1. Introduction to Service Manager's Survival School. What you should take away from this experience.
  2. Congratulations! You're a Service Manager...What does that really mean?
  3. Understanding pricing issues. Service rates, parts pricing, service agreements.
  4. What is overhead?
  5. Customer Service... it has to be win-win.
  6. Your Score Card... Making your department profitable...Analyzing the department's financial statement.
  7. Stress Control. You are in a 24 hour per day business. How to prioritize your personal and business life. They can work together.
  8. Dealing with irate customers. How to defuse their anger. When should you fire customers?
  9. Hiring service technicians. Where to look. How hiring someone outside your pay scale can hurt. The interview process. The offer. Probationary period evaluations.
  10. Tracking service technician performance. Positive reinforcement. Performance appraisals.
  11. Handling your career readjustment program for service technicians. Firing service technicians.
  12. Handling management issued policies. Employee morale. Soliciting feedback from service technicians.
  13. Setting goals for the department. Solicit input from your service technicians.
  14. Service meetings. Preparation. The agenda. Business meetings. Technician training meetings. Reviewing callbacks. Ending on a positive note.
  15. Customer contact. Satisfaction surveys. Collections calls.
  16. Keeping your upper management informed.
  17. Review. Setting goals for return to the office. Evaluation.

 

This school is for new and experienced service managers who want to increase their effectiveness in their jobs.

 

When is Service Manager's Survival School?

  • ▶ February 5-6, 2019 in Houston, Texas

Enroll today and save money.

Enrollment in class is normally $1,297. Special pricing of $997 per person is available until December 3, 2018. Save $300.

$100 for each additional person from the same company

ENROLL NOW

Installation Manager's Survival School

Be the great installation manager that installers/mechanics brag about working for!!

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Making the transition from field employee to installation manager is difficult...in fact, most people don't succeed and end up as a field employee again...at another company. Other companies hire an "experienced" installation manager and find he can't manage your installation department. This is very expensive in terms of morale, training costs, and continuity in a installation department.

The irony is that most field employees want to be managers. Then why don't most succeed? Because the skills needed to be a successful field employee are not the same as those skills needed to be a successful manager.

Installation Manager's Survival School was developed to teach the skills necessary to become and continue to be a good installation manager.

This two day, information packed class introduces you to new ways to approaching the management of your installation department.

  • ▶ Develop the tools necessary to improve your skills and performance as an installation manager
  • ▶ Make it easier to find, hire, and keep good installers/mechanics
  • ▶ Discover how to operate a profitable installation department. Learn to identify minor issues and resolve them before they become major crises
  • ▶ Learn how to deal with different personality styles and values styles
  • ▶ Practice potential hiring, evaluating, and firing situations you are likely to encounter so that you can learn the proper response before the actual situation occurs
  • ▶ Practice techniques that turn irate customers into satisfied customers
  • ▶ Encounter real life situations in a class room setting which gives you ways to handle them properly before you encounter them on the job
  • ▶ Receive practical suggestions that help you increase your effectiveness and decrease your stress
  • ▶ Increase your chances of becoming the great installation manager that installation technicians brag about working for
  • ▶ Homework is assigned to reinforce what was learned in class

 

What is the Agenda?

  1. Introduction to Installation Manager's Survival School. What you should take away from this experience.
  2. Congratulations! You're an Installation Manager...What does that really mean?
  3. Understanding pricing issues. Installation rates, parts pricing, installation agreements.
  4. What is overhead?
  5. Customer Service... it has to be win-win.
  6. Your Score Card... Making your department profitable...Analyzing the department's financial statement.
  7. Stress Control. You are in a 24 hour per day business. How to prioritize your personal and business life. They can work together.
  8. Dealing with irate customers. How to defuse their anger. When should you fire customers?
  9. Hiring installations technicians. Where to look. How hiring someone outside your pay scale can hurt. The interview process. The offer. Probationary period evaluations.
  10. Tracking installation technician performance. Positive reinforcement. Performance appraisals.
  11. Handling your career readjustment program for installation technicians. Firing installation technicians.
  12. Handling management issued policies. Employee morale. Soliciting feedback from installation technicians.
  13. Setting goals for the department. Solicit input from your installation technicians.
  14. Installation meetings. Preparation. The agenda. Business meetings. Technician training meetings. Reviewing callbacks. Ending on a positive note.
  15. Customer contact. Satisfaction surveys. Collections calls.
  16. Keeping your upper management informed.
  17. Review. Setting goals for return to the office. Evaluation.

 

This school is for new and experienced installation managers who want to increase their effectiveness in their jobs.

 

When is Installations Manager's Survival School?

  • ▶ January 8-9, 2019 in Atlanta, Georgia

Enroll today and save money.

Enrollment in class is normally $1,297. Special pricing of $997 per person is available until December 3, 2018. Save $300.

$100 for each additional person from the same company

ENROLL NOW

Your No-Brainer $1,000,000 Cash-in-the-Bank System

How to Start and Exponentially Build Your Thriving Residential Maintenance System

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Many contractors tell me:

  • ▶ They don't know where to start building a maintenance program, or...
  • ▶ They are stuck at a couple hundred agreements, or...
  • ▶ They need a system to exponentially grow their maintenance plans, or...
  • ▶ They renew less than 80% of their maintenance plans.

 

If this is you, now you can get the easy steps to profitably save at least $1 million in cash within 10 years. And, do it quickly with my proven program.
  • Imagine never having to worry about having enough cash. No more wondering about how to meet payroll or how to fund a new truck.
  • Imagine having less seasonality and more consistent cash flow.
  • Imagine a thriving, growing loyal customer base.
How do you do it? With my proven maintenance growth plan. Maintenance agreements are essential for a stable, profitable HVAC company. Dramatically increase your residential planned maintenance agreement (PMA) enrollments using a proven, systematic process. Then use the program to retain your new customers.

 

Does this work?

Contractor in the Midwest
“We had to open a savings account in another bank because we exceeded the Federal Insurance of $250,000 per account with our maintenance savings.”
Contractor in the Southeast
"The best thing you ever told us was to put the maintenance agreement cash in a savings account. In 7 years we saved over $1.7 million.”
Bob Barnes | Western Heating in Boise, ID
"The weather was mild this fall and we were still busy thanks to our maintenance agreement customers...and I now make money even in February!”
Contractor in the Northeast
“You’ve helped us increase our maintenance customers from 400 to 1100 in 2.5 years. Thank you.”

The national average for maintenance agreement enrollments is 30%. With this program, the average residential enrollment rate is 43% to 45%. However, some contractors who have followed this program have achieved more than a 70% enrollment rate.

Expected Outcomes

  • ▶ You increase your maintenance base by a minimum of 100 new maintenance clients in 2019 and every year thereafter. (You can start with zero maintenance clients)
  • ▶ This means you could generate at least an additional 6 to 8 system replacements and at least $18,000 to $36,000 in additional service work this year.
  • ▶ You start building a savings account which helps you get through slower times and eliminates the need for a bank line of credit
  • ▶ You build increased customer loyalty, decreased seasonality, and increased cash flow
  • ▶ You take what you learn in this program and apply it year after year to build a thriving, profitable business and a healthy cash balance in your savings account.

Your Program

  • ▶ One and a half days in person training session
  • ▶ Homework prior to the first session
  • ▶ Weekly tracking and reporting through December 31, 2019
  • ▶ Monthly phone call to review progress through December, 2019
  • ▶ Unlimited use of 12 video programs to train your service technicians, dispatchers, customer service reps, and more
  • ▶ Video that proves maintenance saves money
  • ▶ Residential Maintenance manual
  • ▶ Maintenance retention program for 50 maintenance clients (you can add more for an additional investment of $10 per maintenance client)

When are the program start up classes?

  • ▶ January 17-18, 2019 in Atlanta, Georgia
  • ▶ March 14-15, 2019 in Livermore, CA

Enroll Today to Get the Lowest Prices in this
12-Month Program

Regular Enrollment is $4,997 per company - includes registration for one person attending the class. Special pricing of $4,497 is available until December 3, 2018. Save $500.

$100 for each additional person from the same company

ENROLL NOW

How to Start and Exponentially Build Your Thriving Commercial Maintenance System

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Many contractors tell me:

  • ▶ They want practical, easy-to-implement ways to build their commercial maintenance program, or...
  • ▶ They are stuck at a few agreements, or...
  • ▶ They want a system to exponentially grow their maintenance agreements.

 

If this is you, now you can get the easy steps to profitably build your maintenance program to 3,000 or more hours of maintenance each year. And, do it quickly with my proven program.
  • Imagine never having to worry about having enough cash. No more wondering about how to meet payroll or how to fund a new truck.
  • Imagine having less seasonality and more consistent cash flow. No more wondering how to keep the techs busy in traditionally slower times.
  • Imagine a thriving, growing loyal customer base. No more wondering about how to generate new, profitable customers.
How do you do it? With my proven maintenance growth plan. Maintenance agreements are essential for a stable, profitable HVAC company. Dramatically increase your commercial planned maintenance agreement (PMA) enrollments using a proven, systematic process.

 

Does this work?

Angie Hamilton | Reliance Heating and Air in Cumming, GA
“I achieved my entire year’s maintenance enrollment goals in the first two weeks after attending class. I’m looking forward to doing even more than I thought I could. Thank you for everything you taught me.”
Lauren Kornacki | Howell Heating and Air in Richmond, VA
"As a salesperson with little experience, Ruth’s instruction was the solidifying factor in my confidence to succeed in maintenance sales. She is clearly the best at what she does; if you don’t believe the awards and accolades she as accrued, her course will prove it!”
The national average for maintenance agreement enrollments is 30%.
With this program, the average commercial enrollment rate is 54%.
That’s a 24% increase over the national average!

 

Expected Outcomes

  • ▶ Your maintenance base increases by a minimum of 50 new maintenance clients every year.
  • ▶ You generate $2-$4 in service/project work for each $1 in maintenance agreements.
  • ▶ You build increased customer loyalty, decreased seasonality, and increased cash flow
  • ▶ You take what you discover in this program and apply it year after year to build a thriving, profitable business and a healthy cash balance in your savings account.

Your Program

  • ▶ Maximum of 20 contractor companies in class – you get personalized attention in class and for the rest of the year: through December 31, 2019.
  • ▶ Two days in person training session - Class from 8:30 AM to 4:30 PM the first day and Class from 8:30 AM to Noon the second day.
  • ▶ Homework prior to the first session and the evening of the first day.
  • ▶ Weekly tracking and reporting through December 31, 2019
  • ▶ Monthly telephone coaching calls
  • ▶ Grow your Thriving Maintenance Program manual (all the pricing methodologies, scripts, forms for this program)
  • ▶ Tracking forms and follow up

Important - Who should enroll?

  • ▶ You MUST have someone, with sales ability, who can dedicate a minimum of 10 hours per week to this program. If you don’t have this person, don’t enroll in this program – it won’t work!
  • ▶ You have office support to help with mailings and follow up.

When is the program start up class?

  • ▶ January 15-16, 2019 in Atlanta, Georgia

Enroll Today to Get the Lowest Prices in this
12-Month Program

Regular Enrollment is $3,997 per company - includes registration for one person attending the class. Special pricing of $3,497 is available until December 3, 2018. Save $500.

$100 for each additional person from the same company

ENROLL NOW

Partners Bootcamp: Getting the Most out of Business and Life, Together

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Does any of these ever happen:
  • ▶ Your partner frustrates you?
  • ▶ You frustrate your partner?
  • ▶ Your partner lets you down?
  • ▶ You let your partner down?

 

If you answered yes to any of these questions, then attending Partnership Bootcamp: Getting the Most out of Business and Life, Together, could strengthen your partnership, whether in business or in business and life.

 

The Reality

Business partnerships can be stronger and more profitable than single owner businesses. With partnerships, 1 + 1 can truly be more than two…an advantage over the single owner.

 

What if your partner and you have:

  • ▶ Different management styles
  • ▶ Different personal habits
  • ▶ Financial or equity problems
  • ▶ Different commitments to your business
  • ▶ Difficulty setting boundaries

Yet, you work together, and may live together too. This could be a recipe for disaster, in business and in life. Or, it could be the best thing you have going for your business. You don’t want to be the same as your partner. It’s important to learn how to embrace those differences and use them to strategize for success.

 

To increase the chances to survive and thrive, join us at Boot Camp.

In two intensive days you discover effective, easy to implement tools and processes to effectively work together:

  • ▶ Eliminate business oriented barriers: financial, strategic, or employee
  • ▶ Eliminate relationship-oriented barriers: compatibility, joint problem-solving capability, or conflict resolution ability
Who Benefits Most from Experiencing Partnership Bootcamp: Getting the Most out of Business and Life, Together?
  • ▶ Married couples working in business together
  • ▶ Business owners looking for ways to work better with their partners
  • ▶ Partners searching for strategies on conflict resolution, role responsibility, and balance
  • ▶ Anyone wishing to develop better collaborative and supportive relationships

What is the Agenda?

Day One
  1. Welcome and introductions
  2. Goal Setting
  3. Communications – Personality Profiles, Love Languages, Nurturing the Relationship
  4. Accountability and Refining Roles
  5. Professionalism, Setting Boundaries, Leadership
  6. Plan for Excellence (Business Planning, Tracking, Accountability)
  7. Homework – Success Plan for your Business
Day Two
  1. Understanding your Financials, How to become profitable
  2. Fraud Prevention, and finish Financial section of Business Plan
  3. Time Management, Planners, Creating Balance, Boundaries
  4. Plan for success, Create and implement your Action Plan
  5. Homework and Follow up plan
  6. Wrap Up

 

Who Leads Partnership Bootcamp? I am teaming up with Ryan and Angie Snow

Ryan and Angie Snow are business and life partners. In 2007 they purchased Western Heating & Air Conditioning in Orem, Utah. Since that time, they quadrupled the size of the business while balancing a 20-year marriage and raising four children. They create and implement core values with their business team that have helped them exponentially grow Western Heating and Air Conditioning and keep a healthy personal life.

Angie and Ryan, through Snow Business Coaching, share their unique and simple methods for successfully maintaining balance in business and in life.

 

When is Partnership Bootcamp: Getting the Most out of Business and Life, Together?

  • ▶ February 20-21, 2019 in Salt Lake City (Midvale), UT

Enroll Today - Enrollment is limited to 30 Partners

To ensure maximum interaction and discovery, Boot Camp is limited to 30 couples.

Enrollment is $1497 per couple - Early Bird investment is $997 (Save $500) through December 3, 2018.

ENROLL NOW

What Contractors Say about Ruth King's Classes:

Kenny Wardlay | Cool Care Heating and Air Conditioning

“I did your class a couple of years ago and thank you, thank you, thank you!!!!!

When I went to your first class, we had no kpi's and we had 500 service agreements and were doing ok but struggling to pay bills. Today, we have 3,365 service agreements and we track them constantly. Our sales have increased over 1,000,000 per year and our profits have increased from 2% to 13%. I just wanted to let you know we appreciate all you taught us.”

Tom Damiani | Comfort Design

“I wanted to take a moment to let you know how today's training went with Ruth King. I have been to hundreds of financial training classes over all my years in the industry. I consider myself as a better than average financial person and ... I learned more today than I have in all the other classes put together.

I don't think others felt this was going to be much of a class. They couldn't have been more wrong. Hopefully other's won't make the mistake that I almost made by not going to this class next time she is here. I too didn't think it was going to be much and decided to go anyway and boy am I glad I did. This class WILL help small one man businesses as well as bigger 100+ man shops. Everyone would benefit from this class.

I left the class and came straight to the office so I could start implementing some of the things I learned today. Being able to better understand numbers can only make everyone more profitable. Ruth King is amazing.”

Nancy McMullen | Berg's Heating and Air Conditioning

“I have just finished the classes. I just wanted to say thank you, the classes were awesome. I will definitely take away a few things from this class. One being: the tickler, fabulous idea, the words: We're Busy, and We Can't, and No, will no longer be a part of my vocabulary, and last but not least:

The 4 personality traits have really enlightened me, and I will definitely try to incorporate this information on how I deal with my technicians. Thank you."

Online Course: Make Your Financial Statements Fun and Sexy

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Make Your Financial Statements Fun and Sexy give you the tools you need to understand and profit from the financial side of your business. After these four sessions you’ll recognize when “things don’t look right”. When you complete it, you should know enough to question your accountants, whether they are internal or external to your company. The only way that you can keep your hard earned money is to know that your financial statements are correct each month. You have to know the score and believe the score each month.

 

Are you going to have to do some work?

Absolutely. You can’t get this information into your head without putting in some effort. This is four one-hour sessions with critical information, explained in ENGLISH, so you can easily apply it to your business and understand your scorecard. You’ll have practical homework, using your business’ information, or the sample business information, to get ready for the next session.

 

How does the Program Work?

You participate in these sessions from the convenience of your home, office, or on the road... anywhere a connection to the Internet exists.

  • ▶ Watch the first session. Do the homework. Send in your answers for review.
  • ▶ Then watch the second session. Do the homework. Send in your answers for review.
  • ▶ Repeat for the third and fourth sessions.
  • ▶ Homework is an integral part of this program. You have two options: Use your financial statements or use the sample financial statements with the program. When you use your financial statements Ruth King personally reviews them. They are kept confidential.

You also receive:

  • ▶ The Make Your Financial Statements Fun and Sexy course manual full of examples and explanations of the concepts covered in the on-line sessions
  • The Courage to be Profitable - Ruth King's #1 best selling book which gives you more background for the class
  • The HVAC Residential Pricing Manual – Ruth King’s manual and templates for determining service rates, overhead, departmentalization, residential replacement prices and more
  • ▶ The audio recordings of the four video sessions - listen in your vehicle as you are driving.

 

And most importantly:

Ruth King, an HVAC industry veteran with over 30 years helping contractors with growth and financial issues, personally reviews your financial statements (your option) and homework. She is available to answer questions and give guidance.

Your investment: $597

ENROLL NOW

Online Course: How To Have A First Quarter That Rocks

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The first quarter of the year is the worst quarter for most HVAC contractors. But, it doesn't have to be.

Bob Barnes | Western Heating & Air in Boise, ID

“I even made money in February!"

Darron Long | Custom Comfort in Batesburg, SC

“You said this would work. I must admit to being skeptical (since I think I know my customers), but with the right person and the right message this has worked very well. I have been able to keep two techs busy during this slow month and bank two PMA visits per customer in the future. More income and less stress."

Bobbie Mittag | Four Seasons in Kingsville, TX

“We had the best January we've had in more than 50 years in business"

You can make money in the first quarter too.

Or will you: "hope" that you will just "break even" in the first quarter? Hope is not a strategy.

So why do some contractors break even, or even make money year after year in the first quarter?

They keep their mouths shut and laugh all the way to the bank. Now you can learn their secrets to earning a profit in first quarter year after year. This program reveals the secrets to making money in January, February, and March.

How to Join the Group of Successful First Quarter Contractors - HERE's THE PROGRAM:

  • ▶ Session 1: Start Up/overview/Contests - The SEVEN easy things to do to make sure first quarter rocks
  • ▶ Session 2: Marketing Procedures/tracking
  • ▶ Session 3: Technician procedures - how to REALLY do a maintenance and service call - from the customer's perspective
  • ▶ Session 4: Customer Service - procedures when calling a customer after an email/letter is sent
  • ▶ Session 5: Issues - Solutions!

The program starts in October. That gives you the best shot at having the best first quarter ever. However, you can implement these ideas year round.

Your investment: $997

ENROLL NOW

Online Course:
Three-Page Business Plan

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Practical business Planning is designed to give you the tools you need to write, implement, and track your company’s business plan. During this class you write a three-page business plan that you can use every day to guide your business operations. After these four weeks you’ll have a realistic marketing plan, a realistic budget, and a document that helps you achieve the goals you want to achieve.

Are you going to have to do some work?

Absolutely. You can’t get this information into your head without putting in some effort. This is four one-hour weekly sessions with critical information, explained in ENGLISH, so you can easily apply it to your business. You’ll have practical homework, using your business’ information to get ready for the next session.

  • ▶ Session 1 - Overview, goal setting, establishing where you are now and where you want to go
  • ▶ Session 2 – Marketing/advertising realities, social media, client definition
  • ▶ Session 3 – Financial budgets
  • ▶ Session 4 – Putting the plan together. implementation, tracking
  • ▶ You can watch each program as many times as you’d like. If you miss something the first time, the programs are available to watch again at your convenience.
And, most importantly:

There is work and homework in this class. You complete your three page business plan.

Ruth King, an HVAC industry veteran with over 30 years helping contractors with growth and financial issues, personally reviews your business plan. She is available to answer questions and give guidance.

Email Ruth To Learn More